Acceptable Use Policy

Effective Date: [Insert Date]

At Coull Collabs ("we," "our," or "us"), we are committed to providing a safe and positive shopping experience for all our customers. This Acceptable Use Policy outlines the acceptable behavior when using our website [Insert Website URL] and purchasing our handcrafted goods, including skincare, clothing, jewelry, homeware, soft toys, dog accessories, greeting cards, bags and accessories, fragrance, kids' clothes, garden decoration, and gifts. By accessing and using our website, you agree to comply with this policy.

1. Prohibited Uses

  • You may use our website only for lawful purposes and in accordance with this Acceptable Use Policy. You agree not to use the site:
  • In a way that violates any applicable laws or regulations. This includes but is not limited to intellectual property rights, consumer protection laws, and data protection laws.
  • For fraudulent or malicious purposes. You must not engage in any activity that involves the use of false information, misrepresentation of identity, or activities intended to deceive or harm others, including but not limited to attempting to place fraudulent orders, chargebacks, or identity theft.
  • To disrupt or interfere with the functioning of the website. This includes attempts to hack, overload, or otherwise disrupt the website's operation, security features, or networks.
  • For unauthorized commercial activities. You are prohibited from using our website to conduct unauthorized commercial transactions such as reselling products purchased from our store, or using the website for any type of affiliate marketing or referral program unless explicitly authorized by us.
  • To harm, defame, or harass others. You must not use our website to post, transmit, or distribute any content that is offensive, abusive, defamatory, threatening, harassing, or otherwise harmful to others.
  • To engage in spamming or unsolicited advertising. You must not send unsolicited emails, spam, or junk messages, including those promoting your own products or services, via our website.

2. User-Generated Content

  • Our website may allow you to submit reviews, feedback, or other content ("User Content"). You agree that:
  • You are responsible for the User Content you submit. This includes ensuring that the content you submit does not violate any applicable laws, regulations, or third-party rights (such as copyrights or trademarks).
  • Your User Content must be respectful and appropriate. You must not submit content that is offensive, harmful, misleading, obscene, or otherwise inappropriate. This includes hate speech, graphic violence, discriminatory remarks, or anything illegal.
  • We reserve the right to remove User Content. We have the right, but not the obligation, to monitor, review, and remove any User Content that we believe violates this policy or is otherwise inappropriate in our sole discretion.

3. Account Security

  • To use certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account login credentials and ensuring that your account is used in accordance with this Acceptable Use Policy. You agree to:
  • Provide accurate information. You must ensure that all personal information you provide to us is accurate and up to date.
  • Notify us of any unauthorized use. If you believe your account has been compromised, you must notify us immediately. We are not responsible for any losses arising from unauthorized access to your account.

4. Intellectual Property

  • All content on our website, including product images, descriptions, trademarks, logos, and design, is the property of Coull Collabs or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to:
  • Copy, modify, or distribute any content. You may not reproduce, modify, or otherwise use any content from our website for commercial purposes without our express written consent.
  • Infringe upon intellectual property rights. You must respect all intellectual property rights related to the products and content on our website, including third-party trademarks, patents, or copyrights.

5. Product Use and Liability

  • You are solely responsible for ensuring that the products you purchase are used in accordance with any instructions or warnings provided by the manufacturer or us. This includes products such as skincare, clothing, jewelry, homeware, soft toys, dog accessories, greeting cards, bags and accessories, fragrance, kids' clothes, garden decoration, and gifts.
  • Skincare products: If you have allergies or sensitive skin, please review the ingredients and consult with a healthcare provider before using skincare products. We are not responsible for any adverse reactions from the use of our products.
  • Clothing, Jewelry, and Accessories: You are responsible for following the care instructions provided with the clothing, jewelry, bags, and accessories to avoid damage.
  • Soft Toys: You must ensure that soft toys are used safely and appropriately, particularly for children, and that they are cleaned and maintained according to the care instructions.
  • Dog Accessories: Ensure that dog accessories, such as collars, leads, and toys, are used correctly for the safety of your pet. Regularly inspect items for wear and tear.
  • Greeting Cards and Fragrance: Our greeting cards and fragrances are designed for personal use. We are not responsible for allergic reactions or adverse effects from the use of fragrances.
  • Kids' Clothes: Always follow washing and care instructions for kids' clothes to ensure proper maintenance. You are responsible for ensuring the clothing is appropriate for the child's age and size.
  • Garden Decoration: Ensure that garden decoration items are used in appropriate outdoor environments. Follow care instructions to maintain the condition of these products.
  • Product Modifications: We are not responsible for any changes, alterations, or repairs made to our products once they have been delivered to you.

6. Privacy and Data Protection

When using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. You agree not to misuse or disclose personal data obtained through our website in any way that violates privacy laws or this policy.

7. Enforcement and Termination

  • We reserve the right to investigate any violation of this Acceptable Use Policy and take appropriate action, including but not limited to:
  • Suspending or terminating your account
  • Removing any content that violates this policy
  • Reporting any unlawful activities to the relevant authorities

We may, in our sole discretion, suspend or terminate access to our website at any time without notice, particularly if we suspect misuse of the website or a violation of this Acceptable Use Policy.

8. Changes to the Acceptable Use Policy

We may update or modify this Acceptable Use Policy from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our website, you agree to the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Acceptable Use Policy, please contact us at:

Coull Collabs
Email: coullcollabs@gmail.com